Privacy Policy

Your Privacy Matters

At IronWood Bell Gardens Landscaping, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

Information We Collect

We collect information you provide directly to us when you request quotes, schedule services, or contact us. This typically includes:

• Your name and contact information (phone number, email address, mailing address)
• Property address where you need services
• Details about the services you're interested in
• Payment information when you use our services
• Communication preferences

We may also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and how long you spent on each page. We use this to improve our website and understand how people find us.

If you communicate with us by phone, we may record calls for quality assurance and training purposes. We'll let you know if a call is being recorded.

How We Use Your Information

We use the information we collect to:

• Provide the landscaping services you request
• Communicate with you about scheduling, quotes, and service details
• Process payments for our services
• Send you confirmations, reminders, and service updates
• Improve our services and customer experience
• Send you marketing messages if you've agreed to receive them
• Comply with legal requirements

We don't sell your personal information to third parties. We only share your information with service providers who help us run our business, like payment processors or scheduling software, and they're required to protect your information just like we do.

Cookies and Tracking

Our website uses cookies, which are small files stored on your device that help us remember your preferences and understand how you use our site. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer.

We may use third-party services like Google Analytics to understand website traffic and user behavior. These services may collect information about your visits to our site and other websites.

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. This includes:

• Secure storage of physical and electronic records
• Limited access to personal information (only employees who need it can access it)
• Secure payment processing through industry-standard systems
• Regular security reviews and updates

However, no method of transmission over the internet or electronic storage is completely secure. While we do our best to protect your information, we can't guarantee absolute security.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications at any time
• Ask questions about our privacy practices

To exercise these rights or ask questions, contact us using the information at the bottom of this page. We'll respond to your request within a reasonable timeframe.

Marketing Communications

If you provide your email address or phone number, we may send you information about our services, special offers, or helpful tips for maintaining your landscape. You can opt out of these messages at any time by:

• Clicking the unsubscribe link in our emails
• Replying STOP to text messages
• Contacting us directly to update your preferences

Even if you opt out of marketing messages, we'll still send you important service-related communications like appointment confirmations and invoices.

Children's Privacy

Our services are not directed to children under 18, and we don't knowingly collect personal information from children. If you believe we've collected information from a child, please contact us so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We'll post the updated policy on our website with a new effective date. Your continued use of our services after changes means you accept the updated policy.

California Privacy Rights

If you're a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how we use it, the right to request deletion, and the right to opt out of any sale of personal information (though we don't sell personal information).

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

IronWood Bell Gardens Landscaping

6037 Gotham St, Bell Gardens, CA 90201

Phone: (213) 771-9852

Email: contact@bellgardenscalandscaping.com